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Subject Title Service Management & Innovation Subject Code MGT 202 Lecturer / Tutor Freddie Liger / Martin Long Trimester May 2016 Assessment Title Individual Online Presentation Learning Outcomes Learning Outcomes 4 and 5 Assessment Type Individual Weighting 20% Word count N/A Due date Week 10: Tuesday 2nd August 11.59pm Submission type Upload file to Dropbox link found in Moodle Format/ Layout of Assessment • A five minute PowerPoint presentation, with commentary, uploaded to Dropbox • No written copy necessary • Follow instructions below Assessment Instructions Presentation Title: ‘Evaluate the pros & cons of the Service Culture of any service company’ 1. You may choose any company in any service sector (hospitality, travel, retail, health, finance, telecommunications etc.) 2. You may NOT choose any of the following companies, which have been used extensively in lectures & tutorials: Zappos, Virgin Atlantic, Atlassian, Maple Event Group, Four Seasons Hotels. 3. You must include a company ‘Fact Sheet’ slide, similar to ones used in the lecture. 4. Students can choose whatever PowerPoint template they want, and should include visuals to bring their presentation to life. 5. Recorded commentary must not go over 5 mins, and students should pay special attention to pacing the information on the slide to the verbal commentary (i.e. use bullet point actions to bring up your points one by one). It is estimated that a 5 mins presentation would be about 5-7 slides. 6. Last slide must be your reference list, which does not need to be included in the commentary. 7. Once completed, save your PowerPoint as a movie file (MP4 etc.) and download to the Drop Box link provided in Moodle. Grading Criteria / Rubric See last page Page 1 of 3 ASSESSMENT OUTLINE ____________________________________________________ Instructions to create a movie file using PowerPoint 1. CreateyourPowerPointpresentationasnormal. a. Itisrecommendedyouincludeimagesandreferences to support discussion and display research. 2. Gotothe“SlideShow”tabatthetopandselect“RecordSlideShow” a. Thiswillrecordanyanimationyouhaveincludedandyour narration (voice over) on the slide show. See image below. b. Ensureyouhavetickedthe“PlayNarration”and“UseTimings”boxes 3. Saveitasmoviefile. 4. Watchthemoviefiletotestthenarrationandanimationhasworked. 5. Onceyouarehappywithyourvideo,submitthisviatheDropbox link provided. *Please note that there is a bug in PowerPoint on some of the MacBook Airs. If you see that your movie file is missing the sound, open the file in Keynote (the Apple equivalent of Powerpoint software) and then save as a movie. This should fix any issues you may experience. Page 2 of 3 ICMS Mark Sheet: MGT 202 Assessment 2: Individual Presentation (20%) Student Name: Student ID: ??Key: E = Excellent, V = Very Good, G = Good, S = Satisfactory, U = Unsatisfactory HD D C P F Individual Presentation: 1. Clarity of pros of company culture 2. Clarity of cons of company culture 3. Evidence of external referencing 4. Quality of slides, template, visuals chosen etc. 5. Quality of sound, clear voice, pacing with script, time Overall Comments: Overall Grade: HD D C P F

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